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Help: Home

Update on COVID-19 and the GTL

During the current health crisis, all research help will be available either via email or phone during library hours of operation.

Ask Us

The Library Services Desk is staffed whenever the Library is open. Student Assistants are specially trained to help with most research questions. For more in-depth questions, a librarian or staff member is available during these hours while classes are in session: 

  • Sunday: 3 p.m. - 11 p.m.
  • Monday - Thursday: 9 a.m. - 11 p.m.
  • Friday: 9 a.m. - 5 p.m.
  • Saturday: no librarian is available on Saturday

Call the Library Services Desk at (607) 735-1862 during library hours for help or to schedule a one-on-one consultation session with a librarian. Also, see the How to Research tab on this page for extensive in-depth tips on how to conduct research, and the Resources tab for information about all of GTL resources, how to access them, and tips on how to use them.

Ask us! We're here to help.

Lost and Found

Have you misplaced something in the Library? Check at the Library Services Desk. Found items are sent to the Campus Safety Office at the end of each week. Valuable items (keys, IDs, wallets, cell phones, jewelry, etc.) are sent to Campus Safety as soon as they're found.

Help!

For research help,  use one of the following options:

Ask the GTL

GTL Phone   General Information & Research Help Phone:  (607) 735-1862

E-mail Us!   Research Help Email:                              researchhelp@elmira.edu

     For help registering a device, password reset and more:  EC IT Resources and Services