Ask the GTL
"Ask the GTL" lets you search the Gannett-Tripp Library's knowledge base for answers to commonly-asked questions. You can also send questions by using the "Ask Us!" box at the lower left side of the page.
Ask Us
The Library Services Desk is staffed whenever the Library is open. Student Assistants are specially trained to help with most research questions. For more in-depth questions, a librarian or staff member is available during these hours while classes are in session:
- Sunday: 4 p.m. - 1 a.m.
- Monday - Thursday: 9 a.m. - 1 a.m.
- Friday: 9 a.m. - 5 p.m.
- Saturday: no librarian is available on Saturday
Call the Library Services Desk at (607) 735-1862 during library hours for help or to schedule a one-on-one consultation session with a librarian. Also, see the How to Research tab on this page for extensive in-depth tips on how to conduct research, and the Resources tab for information about all of GTL resources, how to access them, and tips on how to use them.
Ask us! We're here to help.
Lost and Found
Have you misplaced something in the Library? Check at the Library Services Desk. Found items are sent to the Campus Safety Office at the end of each week. Valuable items (keys, IDs, wallets, cell phones, jewelry, etc.) are sent to Campus Safety as soon as they're found.
Help!
For research help, use one of the following options:
Ask the GTL
General Information & Research Help Phone: (607) 735-1862
Research Help Email: researchhelp@elmira.edu
For help registering a device, password reset and more: EC IT Resources and Services